We would like to share with you some of the comments and reviews we have received from our patients.
"Over the last week my wife was in real difficulty (diarrhoea) from a change in her medication regime. I feel as my wife's main carer, it is so important I make you aware of the following. I contacted my G.P. surgery (Chanterlands Avenue Medical Centre) they were simply "first class". We had a same day G.P. home visit, numerous telephone calls delivered by the reception staff with understanding, caring, and compassion, towards our plight. This quality of service just makes the difficulties we faced so much easier to bear. This Medical Center, deserves some kind of recognition for their outstanding service which is of a level that no other organisation even comes near.
Could you please, investigate how this could be achieved, because this is not the first time this surgery as delivered a service which is truly magnificent."
"I just wanted to say a huge thank you for all your support during the last 10 months. If it hadn't have been for the help I received my pregnancy and post natal care would not have felt quite as well managed" Miss B
"Thank you! What a difference it makes" Mrs L
" I would like to express my gratitude and thanks to all the Doctors and staff both past and present, who have looked after me for the last 50+ years." Mr B
" Thank you very much for your letter. I have been a patient for a long time and find the Reception staff most helpful" Mrs C
" Thank you all Staff, for your Kindness" Mr D.
" Really happy with everything. Like being able to ring and book an appointment on the same day" ANON
"Service for us is great" ANON
" I have always found the staff and Doctors very pleasant and helpful" Mr P
" A good Practice, providing excellent service to patients. I have no suggestion for improvement" Mr C
" You do a good job they way it is. Thank you" Mr and Mrs R
" Everyone works well, you all do a great job and I praise you all" Mrs M
" I have always been impressed at how quickly I have been given an appointment at this surgery. Excellent service" ANON
" Thank you for always being so pleasant, helpful and kind during our 15 years with the surgery. We will miss you!" Mr and Mrs S.
" A huge thank you from myself and my wife for looking after me so well when I was ill. It was hugely appreciated. Thanks again". Mr and Mrs D
"We would like to thank all the Doctors, Nurses, Healthcare workers and Reception staff for caring for us over the last 6 years and wish you all well for the future." Mrs and Mr M.
" I have yet to receive anything but first class treatment from all staff at the practice over the past few years, and was so impressed by the quality of of care that I persuaded my wife to transfer also." Mr M
"Thank you to all the staff" Mr R
" I'm writing to thank the Practice for your recent help without which there could have been unforeseen and possibly unhappy consequences. Please thanks all the staff who may have been involved in the chain of events, even perhaps unwittingly" Mr C
" Thank you for persevering and getting my husband into hospital you saved his life. " Mrs K
"This surgery, in my opinion, is a very caring and understanding surgery and I truly believe that they saved my life.Other surgeries, I have visited in the past are all very hesitant to deal with me and do not deal with me fairly as I have a history of drug misuse which causes them to be very judgemental. In my opinion this surgery has a very safe and warm environment where all the staff are very helpful, warm and caring human beings." Mr G