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Call 111 - When it is less urgent than 999

Non-Attendance Policy

A significant amount of doctor and nursing time is wasted every month by patients making appointments which they fail to keep or fail to cancel. The Practice monitors these appointments and if a patient consistently fails to attend for their appointments, they are contacted in writing. If after the letter, the patient continues to offend, the doctors reserve the right to remove them from the Practice list.

If you are unable to keep an appointment that you have already made, please let us know as soon as possible so we can use that time for somebody else.

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